Shipping policy
Shipping Policy
Processing time All orders are processed within 2-5 business days. Orders are not processed on weekends or holidays.
Shipping times by region
| Region | Estimated delivery time |
|---|---|
| Spain | 5-10 business days |
| European Union | 7-14 business days |
| United States | 10-20 business days |
| LATAM | 15-30 business days |
Please note that delivery times are estimates and may vary depending on customs processing and carrier delays.
Shipping rates
| Region | Rate |
|---|---|
| Spain | €6.99 (free on orders over €65) |
| European Union | €8.99 |
| International / LATAM / USA | €12.99 |
Order tracking Once your order is shipped you will receive a confirmation email with a tracking number.
Customs and import duties International orders may be subject to customs fees and import duties. These charges are the responsibility of the customer and are not included in our shipping rates.
Lost or delayed orders If your order hasn't arrived within the estimated delivery window, contact us at hq@nine8.es and we will investigate immediately.